Free Shipping is offered on all orders within the continental United States. Some exceptions apply.
After shipment notification, delivery is usually completed or scheduled (if freight) within 3-5 business days to a continental United States street address. Some exceptions apply.
How We Ship Your Order
Orders for smaller items will be shipped using UPS, FedEx, or USPS. Larger items whose weight is over 150 lbs. such as home gyms, treadmills, weight sets, etc. will be shipped freight via trucking companies. Orders arriving by freight truck are delivered CURBSIDE ONLY. You will need to be present in order to receive and sign for the delivery and to assist with unloading the equipment. If you have any special delivery requests or instructions such as a request for inside delivery, please contact us ahead of time so that we can make the proper arrangements.
REMINDER - Shipping is CURBSIDE DELIVERY ONLY (Inside delivery is available at an extra cost).
Tracking your Shipment
You will receive a shipping confirmation email from us once your order has been shipped. If shipping freight expect a call from our freight partner to schedule shipment. Please note, occasionally we must split your order into multiple shipments (at no additional cost) that will arrive separately.
Receiving Your Order
Prior to accepting any deliveries please examine the cartons for any sign of visible damage. Also, be sure that you count the number of cartons you receive and that it matches the shipping documents that you sign. Please be sure to have the driver note any damage or shortages on the delivery receipt before you sign for the items. Contact us at [email protected] if you have any questions.
Tips for making your delivery trouble-free:
- Inspect the shipment to make sure that the number of pieces indicated on the receiving paperwork matches up with what you are actually receiving.
- Please inspect for any visual signs of damage and have this notated on your delivery receipt prior to signing.
- Please note any discrepancies or other issues on the delivery receipt.
If you refuse or cancel the delivery after your order has been processed and shipped, you will be liable for all shipping costs.
Sales tax will be added to all orders shipped within the state of MD.